Gustav Aagesen holds a Ph.D. (2012) in information systems and an M.Sc. (2001) in telematics from the Norwegian University of Science and Technology. Through previous work as a consultant he has experience as a system architect, programmer, and project manager for public and private organizations. He is currently a senior advisor and information architect at the Norwegian State Educational Loan Fund.
Michael Adams is a senior researcher within the BPM group at the Queensland University of Technology in Brisbane, Australia, and was awarded his Ph.D. in 2007. He is currently directly responsible for the ongoing development and maintenance of the YAWL project. He designed, developed,and implemented two core YAWL services:the Worklet Service, which provides support for dynamic flexibility and exception handling; and the Resource Service, which provides for resource allocation and taskrouting, integrating a built-in worklist handler, dynamic forms generation, and administration tools. He is additionally responsible for various improvements to the YAWL Engine and Process Editor and is the primary developer of YAWL Release 2.0.
Chris Aitken holds a Ph.D. in Psychophysiology and has worked with a variety of government agencies over the last 15 years in both clinical and IM and IT roles. During the last 11 years, he has held a number of quality improvement and IM- and IT-related positions within the public sector, health, and financial industries and is currently Enterprise Architect with QIC in Brisbane, Australia. Chris’ clinical applied research background means that he brings a combination of a strong human service delivery perspective and a keen logical rigor to his approach to enterprise architecture and IM and IT planning and implementation. Chris’ current interests include topics as varied as: the development of an abstract enterprise meta-model, business process management, and the psychology of human behavior, enterprise interoperability, and the integration of IM and IT strategic planning, and BPM with enterprise architecture.
Yvonne Lederer Antonucci, Ph.D., is Full Professor at Widener University in Chester, Pennsylvania, USA, where she is also the Director of the Business Process Innovation Center of Excellence and the SAP alliance coordinator. Yvonne has developed and taught courses on process analysis, modeling, and automation for over 15 years, and has received several teaching awards and industry grants related to business process management (BPM), process analysis and business-to-business collaboration. She has published in numerous international journals, books and conferences in the area of BPM, IT outsourcing, inter-organizational trust and collaboration, workflow management, and enterprise systems, and has been a frequent invited speaker to various international BPM industry events. Yvonne works with the BPM community where she has been involved in several BPM consulting and training activities. She is one of the founders of the Philadelphia Association of Business Process Management Professionals (ABPMP) chapter, and a contributor to the USA National ABPMP BPM CBOKTM.
Dr. Bandara is a Senior Lecturer in Information Systems, specializing in BPM, in the Science and Engineering Faculty at the Queensland University of Technology, Brisbane, Australia. Dr. Bandara received her Ph.D. from Queensland University of Technology in 2007 for the thesis titled “Process Modelling Critical Success Factors and Measures”. She was the winner of the Australian Council of Professors and Heads of Information Systems (ACPHIS) Information Systems Doctoral Thesis Award Competition in 2007. Her research interests include business process management, process modeling, BPM expertise, BPM education, research methods and BPM/ICT in development. She is author/co-author of over refereed publications. Dr. Bandara is a regularly invited speaker at BPM practitioner conferences and forums. Dr. Bandara has been a BPM educator for 12 years. In this time, she has received eight university awards for teaching and learning, and a national award from the Australian Learning and Teaching Council for teaching excellence.
Alistair Barros is a full professor and Head of Services Science Discipline, Information Systems School, Queensland University of Technology. He has a PhD from the University of Queensland and 27 years ICT experience in industry, technology vendor and research roles, including Global Research Leader and Chief Development Architect at SAP and Database Manager at CITEC in Queensland Government. His research has contributed to standards/references in BPM and Service Science, including: workflow, service interaction, complex event and correlation patterns; BPMN 2.0; WS-CDL; and Unified Service Description Language. He has led large research proposals/projects across Europe and Australia including Smart Services Collaboration Research Centre, Internet of Services projects in EU Framework Program 7 and German BMBF and a number of Australian Research Council projects. Barros has served on several program committees and in 2012 was program committee chair of BPM 2012.
Thomas Bauer is Full Professor for Business Informatics at the University of Applied Sciences in Neu-Ulm, Germany. Until he was a senior researcher at the Daimler Research Centre in Ulm where he was working in the areas of methods for vehicle engineering and business process management. Before 2002, he was a member of the Department Databases and Information Systems at the University of Ulm where he finished his Ph.D. thesis on the efficient enactment of enterprise-wide workflows. Current research interests and teaching areas include business process management, service-oriented architectures, database systems, and business intelligence.
Ulrike Baumöl is a Professor of Information Management at the University of Hagen. Her research areas are business engineering, business process management, organizational change management, and intelligent decision systems. Before joining the University of Hagen, she worked as vice director for an insurance company and was responsible for business/IT-alignment projects. She is co-publisher of a journal on performance management and accounting. Dr. Baumöl’s Ph.D. students work on subjects such as process management for organizational flexibility, collective intelligence in value networks, quality management and architecture design patterns for service networks, and the simulation of large networks with various graphs. She regularly conducts executive trainings in business engineering, process management, and information management, as well as business intelligence and provides advice to organizations from the financial services industry, retail, and logistics.
Alaa Al Beayeyz is a Lecturer at King Saud bin Abdulaziz University for Health Sciences in Riyadh, Saudi Arabia. She has earned her Ph.D. in Business Computer Information Systems at the University of North Texas. Her research interests include business processes and healthcare information systems. She has presented papers at various Information System conferences and workshops. She has experience with large government IT projects in areas such as healthcare and the Saudi stock exchange.
Jörg Becker is Professor for Information Systems and Information Management and Head of Department of Information Systems at the University of Muenster. Since 2004 he has been Managing Director of the European Research Center for Information Systems, since 2008 he has been Prorector for Structure, Planning and Quality of the University of Muenster. He is member of the Northrhine-Westphalian Academy of Sciences. His research and teaching fields encompass conceptual modelling, semantic business process modelling, business process management, information modelling, reference modelling, management information systems, retail –IS, IS for manufacturing industries, Service Science and E-Government. Jörg has published his work in more than 350 refereed papers at international conferences and in scientific journals. In addition, he is author/editor of several books, in particular project management, and he regularly serves in the editorial board of internationally perceived conferences and journals.
Jyoti M. Bhat is a doctoral candidate in the Information Systems Area at Indian Institute of Management, Bangalore (IIMB). Jyoti’s current research interests are interorganizational systems, IT governance, IT-enabled innovation and outsourcing. Before joining IIMB, Jyoti used to head the BPM Research Group within Infosys Labs. She has 18 years of industry experience in software delivery, research and process consulting. She has expertise in several areas of process management, change management, software engineering, requirements analysis and business process management. She is a certified CMMI Assessor and ISO Auditor. She has several peer-reviewed publications on process management, enterprise systems and soft- ware engineering. Jyoti has a bachelor’s degree in Engineering (Electronics and Communication) from Bangalore University, India.
Markus Brenner is Principal at Horváth and Partners Management Consultants and is responsible for the business segment “business process management/operations for services”. He has more than 14 years’ experience as a Management Consultant regarding strategic management, business process management and controlling. He implemented or improved the BPM approaches of several DAX 30 corporations. Furthermore, he successfully conducted CMMI for services appraisals for a leading financial institution. In addition, he has a strong teaching background as a lecturer at various universities. He published several articles covering activity-based costing and business process management.
Ryan Brinkworth is an Enterprise Solution Architect working for Emirates Group. Ryan has experience in the public sector, working as a developer, system administrator, business analyst, information manager, and combining these roles as enterprise architect.
Tobias Bucher is Managing Director of PHOENIX Pharma-Einkauf GmbH and Head of Corporate General Procurement for the Mannheim-based PHOENIX group, a leading European pharmaceutical wholesaler and retailer. He holds a master’s degree in economics from the University of Freiburg, Germany, and a Ph.D. from the University of St. Gallen, Switzerland, where he has previously been active as research assistant at the Institute of Information Management, Chair of Prof. Dr. Robert Winter. His research interests include business engineering methods and models and business process management.
Roger is a founder of BPTrends Associates; the professional services firm of the industry-leading BPTrends.com, the world’s largest Business Process Management (BPM) knowledge portal. He started the pioneering Process Renewal Group (PRG) in 1993. He is regarded globally as a top thought leader and dynamic practitioner who can bring reason, clarity, and practicality to ways of managing complex BPM challenges. Roger’s insights can be found in his acclaimed book: Business Process Management: Profiting from Process, the recently published Business Process Manifesto and other publications including his articles in BPTrends.com. Roger is a seasoned practitioner and has led over a hundred major consulting initiatives where he has applied the concepts in his book chapter.
Heitor Caulliraux is a Professor of Industrial Engineering at Federal University of Rio de Janeiro (UFRJ), Brazil. He holds a Doctoral Degree in Electric Engineering at Pontifical Catholic University, Rio de Janeiro, Brazil (1990), and specializations at the Instituto Per La Ricostruzioni Italiana, Italy (1983) and Politecnico Di Milano, Italy (1988). Professor Caulliraux coordinates a Research Group within UFRJ and has several publications in the fields of operations management and business process management. He is an Editorial Board Member for international workshops and conferences.
Jim Champy, Chairman of Perot Systems’ consulting practice, is recognized throughout the world for his work on leadership and management issues and on organizational change and business reengineering. He is the co-author with Michael Hammer of Reengineering the Corporation: A Manifesto for Business Revolution, the book that introduced the world to the concept of reengineering. That book sold more than 3 million copies and spent more than a year on The New York Times best seller list. Champy was also a founder and CEO of Index Systems, later CSC/Index. Much of the original research and practice of reengineering was developed at Index, in collaboration with Hammer. Champy’s latest writing is a series of books for the Financial Times Press. The first volume, Outsmart!, was published in April of 2008, and shows how to achieve breakthrough growth by consistently outsmarting your competition. The second volume in the series, Inspire!: Why Customers Come Back, was published in April 2009. Champy earned his BS in 1963 and his MS in Civil Engineering in 1965 from M.I.T., and a JD degree from Boston College Law School in 1968. Champy is a life member of the MIT Corporation, Massachusetts Institute of Technology’s Board of Trustees, and serves on the Board of Overseers of the Boston College Law School. He is also a member of the Board of Directors of Analog Devices, Inc.
Dr. Coners is a Professor at South Westphalia University of Applied Sciences, Germany. Before joining the South Westphalia University of Applied Sciences he was Principal at Horváth and Partners Management Consultants and responsible for the business segment business process management. André Coners has more than 10 years experience as a Management Consultant regarding strategic management, business process management, and controlling.In addition, he holds a lectureship at the University of Münster. He published books and articles about strategic management, process mining, activity-based costing, cost management and process management.
Sue Conger has a Ph.D. in Computer Information Systems from the Stern School of Management at New York University. She is currently on the faculty of University of Dallas where she manages the Information and Technology Management program. Professor Conger is an active member of the Associationof Information Systems (AIS) and its special interest groups on IT Services (AIS SIGSVC) and Security and Privacy (AIS SIGSEC). She is a member of ITSMF-USA, a practitioner organization, the Association for Computing Machinery (ACM), and IEEE. She is on several editorial boards and the program and planning committees for several conferences. In addition to process and services research, Dr. Conger conducts research on remote rural technology users in South Africa for initiatives relating to the Living Labs in South Africa (LLiSA) and other projects monitored through the Council for Scientific and Industrial Research in Pretoria, South Africa.
Paul Coogans is Global E-Business Coordinator for Sandvik Mining where his remit covers APAC and Northern Europe. He is a qualified Six Sigma Black Belt and prior to moving into the mining industry, held a variety process improvement positions over the previous 10 years in the financial services industry in the UK, Hong Kong and Australia, first in stock- broking, then offshore wealth management and finally investment banking. Paul has worked for a number of large international companies, including Barclays and Credit Suisse.
David Court is the founding Director of the Centre for Screen Business at the Australian Film Television & Radio School. He has been involved in the financing of more than a dozen film and television productions including Baz Luhrmann’s Strictly Ballroom, Robert Connolly’s The Bank and John Weiley’s IMAX film Antarctica. He was the publisher of the authoritative industry newsletter Entertainment Business Review. As author of Film Assistance: Future Options (Allen & Unwin, 1986). David was the policy architect of the Film Finance Corporation, established by the Australian Government in 1988. With Sir Peter Jackson, he recently completed a review of the New Zealand Film Commission for the NZ Government.
Fred Cummins is a former EDS and HP Fellow with a long career in information systems development and consulting. Throughout his career, Fred has worked with leadingedge technologies and their impact on business including distributed systems architecture and integration, object-oriented systems, knowledge-based systems, computer-based modeling and technology strategy. He has developed systems or functioned as a technical advisor across multiple industries including manufacturing and distribution, financial services, transportation, insurance, healthcare and government. He has been an active participant in the Object Management Group (OMG) for 20 years and co-chair of the Business Modeling and Integration Task Force for the last 15 years. He is currently a leader in the development of specifications for VDML (Value Delivery Modeling Language) and CMMN (Case Management Model and Notation) that have been adopted in practice.Fred has authored numerous papers and 3 books, most recently Building the Agile Enterprise with SOA, BPM and MBM (Elsevier, 2009).
Matthias Czerwonka is a Senior Consultant at PICTURE GmbH, based in Muenster Germany. The company provides consultancy services in the areas of BPM, IT-service design, and implementation for public administrations. Clients include governmental agencies from the municipal to the federal level. Matthias holds a master and bachelor degree in information systems from the University of Muenster and is a currently enrolled as Ph.D. student in the Business Process Management Research Group at the European Research Center for Information Systems. His research activities focus on the application of Business Process Model and Notation (BPMN) within public administrations and especially how domain-￼specific characteristics of business processes can enhance the application of a standardized modeling language, such as BPMN.
Tom Davenport holds the President’s Chair in Information Technology and Management at Babson College. He has published widely on the topics of analytics in business, process management, information and knowledge management, and enterprise systems. His most recent book is Big Data at Work. On process management topics, he wrote Process Innovation in 1993, and Thinking for a Living in 2005. He wrote or edited 18 books in total and has written over 100 articles for such publications as Harvard Business Review, Sloan Management Review, the Financial Times, and many other publications. Tom has also been a columnist for CIO, InformationWeek, and Darwin magazines, and currently is a guest columnist for the Wall Street Journal. He has been named one of the world’s “Top 25 Consultants” by Consulting magazine, one of the most 100 influential people in the information technology industry by Ziff-Davis magazines, and one of the top 50 business school professors by Fortune magazine.
Islay Davies worked as the BPM Advisor for the Future Courts Program at the Department of Justice and Attorney-General (JAG), Brisbane, Australia, from 2007 until June 2010. She then moved into the role of Manager of Business Process Management at Shared Service Agency, also within Queensland Government, to progress their journey in becoming a process-centric organization. Islay has taught tertiary level courses on Systems Analysis and Design and conducted research in the area of Business Process Modeling, towards a Ph.D. with the Business Process Management Group at Queensland University of Technology. Her work has been published in a number of international journals, conference proceedings and a book chapter. She received a Highly Commended Reviewer award from the Australasian Conference on Information Systems in 2005. Islay is an active member of the Australian BPM Community of Practice (http://bpm-collaboration.com) as well as a number of other BPM-related associations and forums.
Tonia de Bruin completed her Ph.D. entitled “Business Process Management: Theory on Progression and Maturity” with Queensland University of Technology, Brisbane, Australia, in 2009. Tonia is currently the BPM Manager at the Shared Service Agency within the Department of Public Works in Queensland State Government, and a CPA-qualified accountant. Her research interest lies in the progression and measurement of BPM Initiatives including the development of organizational capability to enable such progression. Tonia has more than 20 conference papers and book chapters and has presented her research in America, Europe, and Australia. Tonia conducts executive training in BPM (www.bpm-training.com) and provides advice to organizations regarding the adoption and implementation of BPM Initiatives. She is an active member of the Australian BPM Roundtable and the Queensland BPTrends Chapter.
Gaby is a member of Australia’s Business Process Management and Business Architecture Communities. She is actively contributing to Australia’s BPM Roundtable, Queensland’s Enterprise Architecture Council (QEAC) and has been chairing the BPLink Brisbane Community since 2005. She has presented at several conferences and published articles in the last few years, sharing her knowledge and experience with others. Gaby’s current focus is on BPM governance and strategy, where she is further investigating the capability areas of process management decision making and roles and responsibilities.
Marlon Dumas is Professor of Software Engineering at University of Tartu, Estonia. Earlier, he worked in the Business Process Management research group at Queensland University of Technology (Australia). He has also been visiting professor at University of Grenoble (France), University of Nancy (France), University of Macau, and Visiting Researcher at SAP Research. Professor Dumas has been co-recipient of best paper awards at ETAPS’2006, BPM’2010 and BPM’2013. He is co-inventor of four patents in the field of business process technologies and co-author of a textbook (Fundamentals of Business Process Management, Springer).
Didier Elzinga is an entrepreneur with a wide range of experience in building media and technology companies. Trained as a software engineer (B.A. Maths and Computer Science, Adelaide University), he is the CEO and founder of software startup Culture Amp, focusing on improving the performance of people related processes in fast growing companies. He is the ex CEO of Hollywood visual effects company Rising Sun Pictures (Australian National Export Awards winner for 2006) and co-founder and chairman of visual software company Rising Sun Research (Anthill’s “Coolest company in Australia 2007”). Didier is a Director of the Atlassian Foundation, Slingsby Theatre Company Ltd and Brink Productions and also acts in an advisory capacity for several startups.
Thorsten Falk is co-founder and CEO of the PICTURE GmbH, based in Muenster, Germany. The company provides consultancy services in the areas of BPM, IT-service design, and implementation for public administrations. Clients include governmental agencies from the municipal to the federal level. Thorsten holds a doctorate from the University of Muenster and has a background in BPM research, teaching, and consultancy. With his colleague, and co-founder, Dr. Lars Algermissen, Thorsten has been the creative force behind the development of the PICTURE methodology. The approach supports the analysis and design of business processes in public administration and has been successfully applied for more than 5 years. Thorsten has published more than 30 peer-reviewed papers on domain-specific BPM for public administrations at major international conferences, as well as in journals and books.
Jude leads research projects within the BPM Research Group at the Software Engineering and Technology Labs (SETLabs) in Infosys. His current research focuses on areas of distributed work patterns, process-based compliance, among others. Jude has about 15 years of varied experience in the process arena both as an internal and as an external consultant. He was a key member of the Corporate Quality team at Infosys and anchored key initiatives such as the Malcolm Baldrige assessments for Infosys and Six Sigma based BPR projects for key Infosys business processes. He also helped set up the Infosys Customer Satisfaction Survey process. Jude’s consulting experience covers different areas including balanced scorecard, process analysis and improvement, BPR, etc. He was the chairperson of the first International Workshop on BPM Gover- 498 nance (co-located with BPM 2007 in Brisbane).
Peter Fettke obtained a master’s degree in Information Systems from the University of Münster, Germany, a Ph.D. Degree in Information Systems from the Johannes Gutenberg-University Mainz, Germany, and a Habilitation Degree in Information Systems from the Saarland University, Germany. Currently, he is the deputy chair of the Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI), Saarbrücken. In 2013 he became a DFKI Research Fellow. Peter has taught and researched previously at the Technical University of Chemnitz and the University Mainz, Germany. His research interests include Enterprise and Reference Modeling, Business Process Management, and Business Engineering. He uses both design-oriented and experimental research methods.
Albert Fleischmann is an independent scientific advisor. He has been an accomplished software engineer for over 30 years, and has extensive experience in business process management. In theory and practice he successfully realizes initiatives of projects, processes and quality management in enterprises. Based on his experience in process management and software development he developed the subject oriented business management (S-BPM) approach. Together with some friends he founded a company now called Metasonic. This company offers a complete product suite based on S-BPM. Currently he is working for further enhancements of the S-BPM concept and together with researchers from universities he publishes regularly the corresponding results at several conferences. Albert Fleischmann is lecturer at several universities. He holds a doctoral degree in computer science.
Sukriti Goel is a Senior Research Scientist at Infosys Labs (SETLabs) at Infosys Limited, India. Her research areas are business process management systems (BPMS), process modeling, process monitoring, and process extraction. Earlier, she worked as the Architect for the BPM technology team working on different tools, including BPM execution engine and process monitoring among others. She has considerable experience in BPM and BPMS implementations in different scenarios including BPO and banking sector.
Guido Governatori received his Ph.D. in Computer Science and Law from the University of Bologna in 1997. Since then he has held academic and research positions at Imperial College, Griffith University, Queensland University of Technology, the University of Queensland, and NICTA. He has published more than 200 scientific papers in logic, artificial intelligence, and database and information systems. His current research interests include modal and nonclassical logics, defeasible reasoning and its application to normative reasoning and e-commerce, agent and multi-agent systems, and business process modeling for regulatory compliance. He is the editor in charge of the agents and norms section of the Artificial Intelligence and Law journal, co-editor of the Deontic Logic Corner of the Journal of Logic and Computation. He has served as co-chair of the OASIS LegalRuleML technical committee.
Alain Guillemain is Managing Director of Inexure, a firm specialising in strategic planning and process improvement. He has worked in-house and externally, providing consulting services to an eclectic mix of clients, ranging from micro-businesses to large corporations in industries as diverse as finance, education and logistics. Alain is qualified with an MBA, a Master of Commerce (Finance) and a Bachelor of Multimedia. An avid believer in the non-separability of the private and public selves, Alain’s approach to work and life is a holistic one. He presently lives and works from on a five-acre hobby farm in the Somerset Region and is undertaking graduate studies in Philosophy.
Thomas Gulledge is the President of Enterprise Integration, Inc. and Enterprise Integration Pte Ltd. He is also Professor Emeritus of Public Policy and Engineering at George Mason University. For over 30 years, he has worked on the management and technical aspects of Enterprise Integration. Through his university research laboratory, he managed an extensive research program in extended enterprise integration, with a special emphasis on back-office integration, product lifecycle management, and supply chain integration and management. Through Enterprise Integration, Inc., he has transferred many of these research concepts into reality with many projects in the USA, Europe, and the Asia-Pacific region. He is the developer of the architecture-driven enterprise integration methodology,and he has published extensively on that subject. EII is currently designing and implementing executable architecture solutions in the USA and Asia.
Alena Hallerbach studied Computer Science at the University of Ulm from 2001 to 2006. Since 2004, she has been working at Daimler AG at the Department of Data and Process Management. After passing the Daimler CAReer Programm in 2010 she joined the Daimler TSS GmbH as Consultant Requirements Engineer. Her research areas include the modularization of development processes and the optimization of processes for product quality. She is currently developing new approaches for the management of process variants.
Dr. Michael Hammer has been the driving force behind the business process revolution. He was the originator of both reengineering and the process enterprise, concepts that have changed how businesses around the world do business. Thousands of companies have turned his ideas into practice and profit. Dr. Hammer was the author of four books, including the international bestseller Reengineering the Corporation, which Forbes ranked as one of the three most important business books of the past 20 years. His articles have appeared in periodicals from Harvard Business Review to The Economist, and his work has been featured in every major business publication. An engineer by training, Dr. Hammer’s research and teachings focused on how to transform business operations; his work was relentlessly pragmatic and immediately applicable. Dr. Hammer was, for many years, a Professor of Computer Science at the Massachusetts Institute of Technology and has been a Visiting Professor at MIT and a Fellow at Oxford University. He was a founder of several high-technology companies, and he was named by Time as one of America’s twenty-five most influential individuals. Dr. Hammer passed away in September 2008.
Paul Harmon is a Co-Founder, the Executive Editor, and Senior Market Analyst at Business Process Trends – http://www.bptrends.com – a popular website that provides free information on trends, directions, and best practices in business process management. He is also a Co-Founder and Chief Methodologist of BPTrends Associates,a professional services company providing executive education, training, and consulting services for organizations interested in understanding and implementing business process management. Paul is the author of some 15 books, including Business Process Change: Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Third Edition. Paul’s business process activities began in the late 60s when he worked with Geary Rummler, managing the overall development and delivery of performance improvement programs. He has worked on major process change programs at Bank of America, Wells Fargo, Prudential, and Citibank, to name a few. He is a widely respected keynote speaker and has delivered executive seminars, workshops, briefings, and keynote addresses to conferences and organizations throughout the world.
Keith Harrison-Broninski’s 2005 book Human Interactions introduced the theory of Human Interaction Management (HIM), now taught on MBA and Computer Science courses. In recent years, Keith developed the change management methodology Goal-Oriented Organization Design (GOOD), which uses HIM principles to introduce change according to needs at low cost, with maximum benefits and without disruption. Keith writes the column “Human Processes” for www.bptrends.com and regularly gives keynote lectures to business, IT, and academic audiences. Keith is CTO of Role Modellers, whose cloud software HumanEdj helps plan, carryout, monitor and improve business change across multiple organizations.
Diana Heckl is an Engagement Manager at McKinsey & Company and part of the Service Operations Practice. She has more than 5 years of experience as a Management Consultant regarding strategic management, business process management, and organizational development, especially in the Financial Services Sector. Before joining McKinsey she worked and graduated at the research center ProcessLab at Frankfurt School of Finance & Management. Her studies supported the idea of increasing productivity in banks and bank-related companies by transferring concepts such as Business Reengineering or Six Sigma to the service processes area. She published numerous articles for books, journals and conference proceedings covering business process steering and organizational change concepts. In addition, she has a strong teaching background as a lecturer – from discussing organizational research questions with students to conducting executive trainings.
Michael Hoffmann started his professional career as a research fellow of Prof. Dr. Dr. h.c. August-Wilhelm Scheer at the Institute for Information Systems (IWi) at the Saarland University. Until 2011 he served in a variety of positions and business units at the IDS Scheer Group with more and more increasing management responsibility. As global solution leader for governance-, risk- and compliance management comprises overall responsibility for business development, product roll out and consulting solutions in this topic area. Currently he is Associated Partner and Head of Research at Scheer Management GmbH, Saarbrücken. He is author and co-author of scientific papers and speaker at national and international conferences; topics are BPM, the 4th industrial revolution, product- and service management, and IT-management.
Birgit Hofreiter is Assistant Professor at the Institute for Software Technology and Interactive Systems of the Vienna University of Technology. Furthermore, she is Head of the Informatics Innovation Center (i2c) of the Faculty of Informatics at Vienna University of Technology. Birgit finished her master in business informatics at Vienna University of Technology, received her doctor’s degree from the University of Vienna, is an Erwin Schrödinger Awardee (Austrian Science Fund), Research Fellow at University of Technology Sydney (UTS), has been Assistant Professor at the Chair of Business Process Management at the University of Liechtenstein, and guest researcher at several international universities. Birgit has a long time working experience in Business-to-Business and e-Government interoperability by working for the United Nations Center for Trade Facilitation and e-Business (UN/CEFACT) to develop standards and recommendations for interoperability used in inter-organizational projects. In particular, she was contributor to UN/CEFACT’s Techniques and Methodologies Group (TMG) and in this role co-editor of UN/CEFACT’s Modeling Methodology – aUML-based approach towards B2B and e-government system design. Furthermore, Birgit is on the PC/organizing committee of several major e-business related conferences. She is co-initiator and member of the steering committee of the IEEE Conference on Business Informatics (CBI) as well as of the IEEE Technical Committee on Business Informatics Systems (formerly Electronic Commerce).Additionally, she is on the editorial board of community related journals.
Constantin Houy has been a researcher at the Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI) since 2009. He obtained the Degree of Diplom-Wirtschaftsinformatiker (DH) (Diploma in Information Systems) from the Baden-Wuerttemberg Cooperative State University in Mannheim and a master’s degree in Information Science (Magister Artium) from Saarland University in Saarbrücken, Germany. During his studies in Mannheim, Constantin worked for 3 years as a student trainee at Heidelberger Druckmaschinen AG. His research interests include business process management, conceptual modeling, text mining as well as methods of artificial intelligence supporting research and theory building in information systems. Constantin has published more than 40 contributions and the findings from his research have been published in outlets such as the Business Process Management Journal (BPMJ), Business and Information Systems Engineering (BISE) and on conferences such as ER, ECIS, WI or HICSS.
Christian Huemer is an Associate Professor at the Institute for Software Technology and Interactive Systems of the Vienna University of Technology. In addition, he acts as the director of the Studio Interorganizational Systems of Research Studios Austria, a national research agency. Currently, he is Chair of UN/CEFACT’s Techniques and Methodologies Group (TMG) and member of UN/CEFACT’s Forum Management. Furthermore, he is also leading its efforts on the UN/CEFACT’s Modeling Methodology (UMM). He is the Chief Standards Officer (CSO) of Austria Pro/Austrian Chamber of Commerce and serves on its board of directors. In addition, he is leading the section on e-Commerce of the German computer society, Gesellschaft für Informatik (GI).
Dax is an Assistant Professor of Management Information Systems at California State University Channel Islands. Dax’s interests broadly cover the management and use of information technology in both public and private organizations. More specifically, he is interested in IT and interorganizational governance, organizational design, business processes and technology in education. He teaches management information systems, management and business process management. He is currently part of a National Science Foundation (NSF) – funded team studying IT governance in US state government. He was previously a research associate on an NSF-funded team studying public safety networks. Dax earned a Ph.D. in Business Administration with an emphasis in Management Information Systems as well as an MBA from Bentley University in Waltham, MA. Dax also holds a Dual BA in History and Finance from Utah State University. Dax has worked in corporate sales and marketing for an Internet service provider and for the US Air Force as a contract specialist.
Leandro Jesus is a Managing Partner at ELO Group, a Brazilian management consulting and training firm. Consultant with a wide experience in business process management (BPM) and service design, with recent projects focused on business transformation and on the establishment of process architecture and governance mechanisms in several industries. He holds a master’s degree in Industrial Engineering at Federal University of Rio de Janeiro (UFRJ). Researcher and Lecturer of BPM and Service Management courses at renowned post-graduate courses in Brazil. Co-author of the book Establishing the Office of BPM and also many publications on the field. He is also a Vice-President for the Brazil Chapter at the Association of Business Process Management Professionals (ABPMP).
Florian Johannsen is a senior research associate at the Department of Management Information Systems, particularly Business Engineering at Universität Regensburg, Germany. He received his doctorate from the Universität Regensburg in 2011. His main topics of research are quality management (especially six Sigma), business process modelling as well as business process model quality. During his research he has supervised and conducted several cooperation projects with partners from industry but also from the public sector. His work is presented at international conferences but also published in highly regarded scientific journals. Further, he regularly serves as reviewer or associate editor for international conferences.
Dimitris Karagiannis studied Computer Science at the Technical University of Berlin and was visiting scientist at research institutions in the USA and Japan. From 1987 to 1992, he was scientific director for Business Information Systems at the Research Institute for Applied Knowledge Management in Ulm. Since 1993, he has been Full Professor at the Faculty of Computer Science at the University of Vienna. As head of the Institute for Business and Knowledge Engineering, his main research areas are knowledge management, business intelligence, and meta-modeling. Besides his engagement in national and EU-funded research projects, Dimitris Karagiannis is the author of research papers and books on knowledge databases, expert systems, business process management, workflow-systems, and knowledge management. He is the founder of the European software and consulting company BOC (http://www.boc-group.com), which implements software tools based on the meta-modeling approach. Recently, he established the Open Model Initiative (www.omilab.org) in Austria.
Dimka Karastoyanova is a staff junior professor at the Cluster of Excellence “Simulation Technology” and the Institute of Architecture of Application Systems (IAAS) at the University of Stuttgart, Germany. She holds a Ph.D. in Computer Science from the Technical University Darmstadt, Germany, and a M.Sc. degree in Computational Engineering from the University of Erlangen-Nuernberg, Germany. Her research focus is on applying workflow technology for business applications and scientific simulations in a service-oriented environment and on the Grid. Additionally, she is interested in extending service-based middleware and the workflow technology to enable flexible service compositions. Her current research work is in the area of service-based scientific workflows. She is a member of several European projects involving industry and academia that deal with open issues in service middleware, business process management, semantics, and fundamental research in SOC (Service-Oriented Computing) driven by the BPM, SOC, Grid, and software engineering communities.
Daniel Karrer is a Managing Partner at ELO Group, a Brazilian management consulting and training firm. Consultant with a
wide experience in strategy, business models, innovation and business process management. He holds a master’s degree in Industrial Engineering at Federal University of Rio de Janeiro (UFRJ) and is currently a Ph.D. candidate in Growth and Strategy at COPPEAD. He is currently a member of the Strategic Management Society (SMS) and acts frequently as a Lecturer of strategy, business model generation, risk management, business process management, and IT services engineering in short courses and MBAs at UFRJ’s Graduate School.
Sandy Kemsley is an independent analyst and systems architect specializing in business process management and the social enterprise. During her career of more than 25 years, she founded and ran product and service companies in the area of content management, process management and e-commerce, and held the position of BPM evangelist for a major BPM vendor. Currently, she practices as a BPM industry analyst and process architect, performing engagements for end-user organizations and BPM vendors. She writes the popular “Column 2” BPM blog at www.column2.com, and is a featured conference speaker on BPM. She holds a degree in Systems Design Engineering from the University of Waterloo.
Dr. Kirchmer is an innovative executive and thought leader in the ever evolving world of business process management (BPM). Over the last 26 years, Dr. Kirchmer has combined 885 his broad practical business experience with his extensive academic research. This systematic integration has led to pioneering management approaches that have proven to be both sustainable and provide immediate benefits. Most recently, Dr. Kirchmer has founded BPM-D, a company focused on enabling the next generation enterprise by leveraging the discipline of BPM. He is now Managing Director and Co-CEO of this organization. Earlier Dr. Kirchmer has been Accenture’s Managing Director & Global Lead for BPM. He developed inventive BPM services across industries and geographies resulting in significant revenue growth. Dr. Kirchmer’s major process initiatives transformed business for his clients and created significant assets internally at Accenture. He became the face of Accenture’s BPM Practice, authoring two books as well as numerous thought leadership pieces. Prior to joining Accenture, Dr. Kirchmer was the CEO of the Americas & Japan and The Chief Innovation & Marketing Officer for IDS Scheer, a leading provider of software and consulting solutions for BPM. In these roles, Dr. Kirchmer was successful in growing the company, attracting top talent and improving retention rates while increasing revenues significantly. He established key partnerships, integrated IDS Scheer operating units in North and South America and set up a vibrant mid-market business. Dr. Kirchmer’s career is exemplified by his intellectual and practical approach to BPM business solutions. His deep and layered knowledge of BPM methodology has proven successful with small and large companies in various industries around the world, including Germany, France, USA, Brazil, Chile, Japan, and India. He speaks German, English and French. Dr. Kirchmer remains involved in academia as an affiliated faculty member at the University of Pennsylvania since 1998, the Business School of Widener University, Philadelphia University and the Universidad of Chile as a visiting professor. In 1984, he received a research and teaching fellowship from the Japan Society for the Promotion of Science. Dr. Kirchmer is a published authority of BPM authoring six books and numerous articles for a variety of publications making hima much sought after speaker and expert. Dr. Kirchmer holds a Ph.D. in InformationSystems from Saarbrucken University, a Master in Business Administration and Computer Science from Karlsruhe Technical University, as well as a Master in Economics from Paris-IX-Dauphine University. He resides in West Chester, Pennsylvania.
Thomas Kohlborn is a Post-Doctoral Research Fellow at the Woolworths Chair of Retail Innovation, Business Process Management Discipline at the Queensland University of Technology (QUT) in Brisbane, Australia. His recent research interests are in business process management, innovation management, and IS adoption as well as in e-government. He received his master’s degree in Information Systems and bachelor’s degree in Information Systems from the University of Muenster, Germany. His Ph.D.studies focused on service and process management in the public domain; in particular, it focused on the conceptualization of innovative methods/processes for the derivation of service bundles for governmental one-stop portals.
Alex has significant international and multi-industry experience in the BPM field. Prior to joining Johnson and Johnson, she held a variety of commercial, financial, and project management positions with other multinational companies in Europe, North America, and the Asia/Pacific regions. Alex is finalizing her Ph.D. in Information Systems: Business Process Management with Queensland University of Technology and her DBA with Deakin University. She is a Fellow of the Chartered Institute of Management Accountants (FCMA), a Chartered Practicing Project Director (CPPD), and member of the Association of Corporate Treasurers (ACT). She holds a Master in Educational Leadership and Management from RMIT, Melbourne, an MBA from Deakin University, Melbourne, and a Master in Applied Social Science (Counseling) and Graduate Diploma in Counseling (Performance Psychology) from the Australian College of Applied Psychology, Sydney.
Agnes Koschmider is a senior researcher (PostDoc) at the Institute of Applied Informatics and Formal Description Methods at Karlsruhe Institute of Technology (KIT). Her current research concentrates on process reuse, modeling support techniques, empirical BPM and on mashup engineering.From 2010 to 2011, Agnes received a Post Doctoral Fellowship from the University of Pretoria (SouthAfrica). Agnes Koschmider has served as a reviewer in many international conferences and journals and co-organized national and international conferences. In September 2013 she has been awarded as junior fellow of the German Society of Informatics (GI).
John Krogstie holds a Ph.D. (1995) and an M.Sc. (1991) in Information Systems from the Norwegian University of Science and Technology (NTNU), where he is currently a full professor in information systems. John Krogstie is the Norwegian representative for IFIP TC8 and chair of IFIP WG 8.1 on information system design and evaluations. He has published around 200 refereed papers in journals, books, and archival proceedings since 1991.
Jens Krüeger has co-headed the SAP Innovation Center since September 2013. Working closely together with customers and partners, he is dedicated to bringing innovation into SAP’s flagship product family, the SAP Business Suite. In February 2014, Jens was appointed as head of Line of Business Finance at SAP. In this role, he is responsible for the development, product design, globalization and installed base maintenance of SAP’s Financials solutions powered by SAP HANA. Prior to joining SAP in September 2013, he was a member of the research group of Prof. Dr. Hasso Plattner at the Hasso Plattner Institute for Software Systems Engineering. He was one of the founding members of the research project, which – in collaboration with SAP – proved the feasibility and built the first prototype of SAP’s award winning in-memory platform SAP HANA. In 2011, Jens Krüeger was appointed representative of Prof. Plattner’s research chair. He holds a master’s degree in business administration from the Free University of Berlin, Germany, and received a doctorate degree for his dissertation “Enterprise-specific In-Memory Data Management” from the Hasso Plattner Institute at the University of Potsdam.
Akhil Kumar is a Professor of Information Systems at the Smeal College of Business at Penn State University. He received his Ph.D. from the University of California, Berkeley, and has previously been on the faculties at Cornell University and the University of Colorado, and also spent 1 year at Bell Labs, Murray Hill, NJ. His research interests are in workflow systems, Webservices, distributed information systems, and intelligent systems. He has published more than 70 papers in academic journals and international conferences. His work has appeared in Information Systems Research, Journal of MIS, Management Science, ACM Transactions on Database Management, IEEE Transactions, Decision Support Systems, and INFORMS Journalon Computing. He also serves on several editorial boards and program committees.
Manish Kumar is currently consulting a multinational mining company in railways domain. He worked on Business Process Simulation research in the Infosys Labs of Infosys. He developed business process simulation tools for process design and process monitoring. He is also involved in consulting around information technology strategy and change management. Manish was earlier a faculty member at the Management Development Institute Gurgaon, India, where he taught management graduates, consulted organizations on IT Strategy and also conducted management development programs for senior executives on knowledge management (KM). He has published in the areas of BPM and knowledge management. Manish has considerable experience of over 13 years with the Indian Railways and was involved in institutionalization of processes for managing large number of employees across several locations with minimal monitoring. Manish Kumar is a Fellow of the Indian Institute of Management, Calcutta, holds a master’s degree in Technology in Power Systems from the Indian Institute of Technology, Delhi, and holds a bachelor’s degree in Technology in Electrical Engineering from HBTI Kanpur.
Susanne Leist took over the chair of Business Engineering at the Department of Management Information Systems at Universität Regensburg in December 2004. Prior, she had worked in several research and business projects and taught at several universities in Germany and Switzerland. Her main research and teaching fields comprise methods and techniques in business engineering, especially process and quality management, method engineering, and enterprise architecture. She is the spokes woman of the section Information Systems in the Financial Management of the Gesellschaft fuer Informatik, a partner of the Virtual Global University, is a member of the Editorial Boards of the journals Business & Information Systems Engineering and Banking and Information Technology, and acts regularly as a reviewer in or associate editor for several international conferences and scientific journals.
Michael Leyer is a Lecturer at Frankfurt School of Finance & Management with the focus on process management in services. He received his Ph.D. in 2012 at Frankfurt School of Finance & Management on the topic “Operational control of service processes: Methodology to enhance the productivity of information-centric service processes”. His research interests include lean management and Six Sigma in the service industry, process mining, operational control and simulation of service processes as well as knowledge management and learning in business processes. A major aspect of his research is the development and dissemination of results which are relevant for both theory and practice. The findings of his research are published in various conference proceedings and international journals.
Frank Leymann is a Full Professor of computer science and Director of the Institute of Architecture of Application Systems at the University of Stuttgart, Germany. His research interests include service-oriented computing and middleware,workflow-and business process management, programming in the large, transaction processing, integration technology, and architecture patterns. Before accepting his professor position in 2004, he worked for two decades for IBM Software Group building database and middleware products. Especially, since the late 1980s, he worked continuously on workflow technology and became the father of IBM’s workflow product set. Also,he is co-author of many standard specification, including WSFL, the BPEL family, and BPMN2.0. His third party–funded research projects are all in the area of SOA and workflow/process technology.
Philipp Liegl works as a research assistant at the Business Informatics group at the Vienna University of Technology, where he earned his master’s degree in business informatics in 2006. In his Ph.D. thesis, Philipp examines different approaches for the definition of business documents and their integration into service-oriented systems. Philipp has published over 20 publications in international journals and conferences on the topic of interorganizational business processes and business document modeling. Since 2005, Philipp is also actively involved in the standardization efforts of the United Nations Center for Trade Facilitation and Electronic Business (UN/CEFACT). He co-edited UN/CEFACT’s Modeling Methodology (UMM) and currently serves as the lead editor for the UML Profile for Core Components (UPCC).
Associate Professor Mikael Lind is with the Viktoria Swedish ICT and Chalmers University of Technology, Sweden. He is the research manager of the sustainable transports group at Viktoria Swedish ICT (www.viktoria.se) and heads and/or has initiated several open innovation initiatives related to ICT for sustainable transports of people and goods, as e.g. cross-industrial design of intelligent infrastructure for electric vehicles, ICT-enabled innovation for sustainable everyday travel, and future airports focusing sustainable passenger flows based on ICT enabled multi-organizational collaboration throughout the door-to-door process. The research takes a pragmatic stance oriented towards open digital innovation, multi-organizational business innovation, and business process management. He is also one of the initiators of Maritime Informatics for applied research of digitalization in the maritime sector.
Peter Loos is Director of the Institute for Information Systems (IWi) at the German Research Institute for Artificial Intelligence (DFKI) and head of the chair of Information Systems at Saarland University. His research activities include business process management, information modeling, enterprise systems, and software development as well as implementation of information systems. During his earlier career, Prof. Loos had been chair of information systems and management at University of Mainz, chair of information systems and management at Chemnitz University of Technology, deputy chair at University of Mu ̈nster as well as lecturer (Privatdozent) at Saarland University. Furthermore, he had worked for 6 years as manager of the software development department at the software and consulting company IDS Scheer. Professor Loos has written several books, contributed to 30 books and published more than 100 papers in journals and proceedings.
Jerry Luftman’s career includes strategic positions in management (information technology and consulting), management consulting, information systems, and education. Dr. Luftman’s experience combines the strengths of practitioner, consultant, and academic. His proficiency in business-IT alignment, 18 books, published research, consulting, mentoring, and teaching/speaking engagements further exemplify Dr. Luftman’s expertise and leadership in his field. After a notable 22-year career with IBM, he had an exemplary career for almost 20 years as Distinguished Professor, and Founder and Executive Director of the Stevens Institute Information Systems Programs; one of the largest in the world. Driven by the strong demand for a global executive education program focusing on managing information technology, Dr. Luftman has leveraged his experience as a CIO, IT management consultant, and leading academic, with his strong network of IT management associations, and prominent IT practitioners and academics, to provide a valuable and unique offering via Global Institute for IT Management.
André Macieira is a Managing Partner at ELO Group, a Brazilian management consulting and training firm. He holds a master’s degree in Industrial Engineering at Federal University of Rio de Janeiro (UFRJ). Member of international risk management discussion groups at ABNT/ISO and OCEG. Co-author of the book Establishing the Office of BPM and also many publications on the field. His main areas of interest are risk management and business process management.
M. Lynne Markus is the John W. Poduska, Sr. Professor of Information and Process Management at Bentley University, a Visiting Professor at the London School of Economics and Political Science, and a Research Affiliate at MIT Sloan’s Center for Information Systems Research. Professor Markus’s research interests include IT governance and organizational design in government organizations and multinational enterprises, the societal consequences of financial information technology and Big Data, and IT-enabled interorganizational information sharing. She has published six books and over 100 journal articles. Her most recent NSF-funded research project (“The Art of the States” http://blogs.bentley.edu/nsf/) focuses on innovations in the management of IT in the 50 US States. She has also conducted sponsored research on the diffusion of data and process standards in various industries and on the governance of interorganizational network infrastructures in the public safety arena (http://www.publicsafetynetworksstudy.org/). Professor Markus was named a Fellow of the Association for Information Systems (AIS) in 2004 and, in 2008, received the AIS LEO Award for Exceptional Lifetime Achievement in Information Systems. In 2012, she received the Bentley Mee Family Prize for Research, a lifetime achievement award.
Benjamin Matthies is a research assistant at South Westphalia University of Applied Sciences, Germany, and holds a master’s degree in business management. Before joining the South Westphalia University of Applied Sciences, he worked as business analyst for a multinational retail company and was involved in a variety of process improvement projects. His research interests include business process management, especially the business value of BPM, and business intelligence.
Jan Mendling is a Full Professor and Head of the Institute for Information Business at WU Vienna. His research areas include business process management, conceptual modelling and enterprise systems. He studied Business Computer Science at University of Trier (Germany) and UFSIA Antwerpen (Belgium), and received a Ph.D. degree from WU Vienna (Austria). After being a postdoc with QUT Brisbane (Australia) and a junior professor at HU Berlin (Germany), he moved back to WU in 2011. He has published more than 200 research papers and articles, among others in ACM Transactions on Software Engineering and Methodology, IEEE Transaction on Software Engineering, Information Systems, Data & Knowledge Engineering, and Decision Support Systems. He is member of the editorial board of three international journals, one of the founders of the Berlin BPM Community of Practice (http://www.bpmb.de), organizer of several academic events on process management, member of the IEEE Task Force on Process Mining, and board member of the Austrian Gesellschaft für Prozessmanagement. His Ph.D. thesis has won the Heinz-Zemanek Award of the Austrian Computer Society and the German Targion Award for dissertations in the area of strategic information management.
Jürgen Moormann is Professor of Banking at Frankfurt School of Finance & Management. After completing an apprenticeship at Commerzbank AG, he studied Business Administration at the universities of Kiel and Zurich. Ju ̈rgen worked for 5 years as a consultant in the financial services industry before joining Frankfurt School of Finance & Management. Area s of research and teaching are strategy development, business engineering, and business process management in banks. He is founder and head of ProcessLab – a research center focusing on business process management in the financial services sector (www.processlab.info). Jürgen has been a Visiting Professor at the University of Colorado at Colorado Springs, the University of New South Wales, Sydney, the Queensland University of Technology, Brisbane, and the Hong Kong University. He is (co-)author and (co-)editor of eight books and numerous articles in academic and practice-oriented journals. He presented papers at international conferences such as ACIS, BPM, HICSS, and ICEIS.
Stefan Novotny is Divison Manager for Quality and Processes at ThyssenKrupp Presta AG, a manufacturer of steering systems for cars supplying big OEMs. He is responsible for quality and process management throughout the Presta Group with 15 locations worldwide. This comprises the buildup and corporate governance of the global business process management system, internal consulting for process improvement across the companies’ disciplines, post-merger integration projects for acquired companies, and the respective internal and external auditing. With his group, Stefan drives Presta’s process maturity along ISO TS 16949, ASPICE (ISO 15504), ISO 14001, and other international standards. BPM at Presta is done using a model-based and document-oriented approach to share knowledge about processes, compliances, and the related organizational structure corporate wide. His process knowledge is based on his technical background, including a Ph.D. in manufacturing engineering and work experience in product management and engineering as well as ERP-systems implementation. He also works as BPM-Expert for the University of Liechtenstein and contributes his knowledge to process management trainings.
Andreas Oberweis received a Diploma Degree in Industrial Engineering from the University of Karlsruhe in 1984 and a Doctoral Degree in Computer Science from the University of Mannheim in 1990. From 1985 to 1995, he was Research Assistant at the Universities of Darmstadt, Mannheim, and Karlsruhe. In 1995, he received a Habilitation Degree in Applied Computer Science from the University of Karlsruhe. From 1995 to 2003, he was a Full Professor for Information Systems at Goethe-University in Frankfurt/Main. Since 2003, he is a Professor for Applied Informatics at the University of Karlsruhe. Since 2004, he is also a Director at the Research Center for Information Technologies (FZI) Karlsruhe. His research and teaching interests include business process engineering and software engineering, distributed information systems, digital libraries, and eCollaboration.
Chun Ouyang is a researcher within the BPM Group at the Queensland University of Technology, Australia. She is also a member of the Australian Research Council Centre of Excellence for Creative Industries and Innovation. She received her Ph.D. in Computer Systems Engineering from the University of South Australia in 2004. Her research interests are in the areas of workflow management and its application, process modeling and analysis, workflow languages and formalization. Since 2006, she has actively undertaken research in application of YAWL to screen business.
Michael P. Papazoglou is a Professor at Tilburg University where he is the Director of the European Research Institute in Service Science (ERISS) and the Scientific Director of the European Network of Excellence in Software Services and Systems (S-Cube). He is also an honorary professor at the University of Trento in Italy, and professorial fellow at the Universities Lyon (France), University of New South Wales (Australia) and Rey Juan Carlos, Madrid (Spain). Prior to this, he was Full Professor and Head of School of Information Systems at the Queensland University of Technology in Brisbane, Australia. His research interests lie in the areas of service-oriented computing, Web services, large-scale data sharing, business processes, and federated and distributed information systems. He has published 18 books in these topics and has authored well over 150 journal and conference papers. Most of his papers appeared in very selective and reputable conferences and journals. He is a golden core member and a distinguished visitor of the IEEE Computer Science section.
Hugh Peterken is the Chief Information Officer for Metro North Hospital and Health Service, a collection of five public hospitals in Brisbane. In a previous role he was the Global Chief Information Officer of the International Red Cross and has extensive international experience in information and communications technology. He has worked in the government, not for profit organizations and commercial sector, helping businesses achieve success through technology.Peterken is highly qualified with a Masters of Engineering, is a registered professional engineer, holds the project management professional qualification and has been recognized for his work domestically (ITSMF Project of the Year 2012) and internationally (Computerworld Laureate 2007 and European Supply Chain Award 2006). Peterken’s current interests are in the areas of business process management, IT governance and community accessibility to technology. He is a board member of Kamusi Project international, a project to develop ICT terminology in African languages.
Dr. Martin Petry holds a Ph.D. in Applied Mathematics from Georg-August-University in Göttingen, Germany. He became Hilti’s CIO in 2005 and is responsible for 360 IT employees based in Schaan (Liechtenstein), Tulsa (Oklahoma) and Kuala Lumpur (Malaysia). Since 2009 he is also in charge of Hilti’s Business Excellence initiatives. Dr. Petry came to Hilti in 1993 and has held various leadership roles in Liechtenstein, Switzerland, Great Britain and Japan. He has developed Hilti’s ground-breaking IT Strategy in 2000 and has lead since then its implementation, in particular he continues to lead Hilti’s global SAP implementation cum business transformation project (standard global data structures and business processes supported by a global single system/single instance SAP system with ERP, BI, CRM and SCM now being used by 18,000 Hilti employees in more than 50 countries). Recently Dr. Petry has initiated various cloud computing / SaaS initiatives at Hilti, including the implementation of SAP Business ByDesign in Hilti’s smaller sales organizations.
Daniel Pfeiffer holds a Ph.D. in Information Systems from Westfälische Wilhelms-Universität Münster and master’s degree (Dipl.-Wirt.-Inf.) in Information Systems from Dresden University of Technology. Daniel’s main research interests are in the area of business process modeling and analysis as well as in the field of method engineering. He has written more than 50 refereed papers that have been published in major IS-journals and at leading IS-conferences. He has worked as visiting assistant in research at Yale University, as research associate at the European Research Center for Information Systems (ERCIS), and as freelance consultant. Since March 2009 Daniel works as a project leader in the Munich office of the Boston Consulting Group. Daniel is specialized in IT sourcing and organization topics in banking, insurance, and the industrial goods sector.
Prof. Dr. h.c. mult. Hasso Plattner is one of the co-founders of SAP AG and has been Chairman of the Supervisory Board since May 2003. In 1367 this role and as Chief Software Advisor, he concentrates on defining the medium- and longterm technology strategy and direction of SAP. He also heads the Technology Committee of the SAP Supervisory Board. In 1972, Hasso Plattner and four colleagues left IBM in Mannheim, Germany, to found SAP (Systems, Applications, Products in Data Processing). Based in Walldorf, Germany, SAP AG is today the leading provider of enterprise software solutions integrating processes within and among enterprises and business communities. When SAP went public in 1988, Hasso Plattner was appointed Vice Chairman of the Executive Board. From 1997 to May 2003, he was Chairman of the Executive Board and CEO of SAP. In May 2003, he was elected to the SAP Supervisory Board and took over the chairmanship from co-founder Dietmar Hopp. Hasso Plattner received his Master’s Degree in Communications Engineering from the University of Karlsruhe. In 1990, the University of Saarbrücken awarded him an honorary doctorate, and in 1994 he was granted an honorary full professorship.In 1997, as chairman of SAP America, Inc., co-chairman of SAP and the chief architect of SAP R/3, Hasso Plattner received the Information Technology Leadership Award for Global Integration as part of the Computerworld Smithsonian Awards Program. In 1998, he was inducted 1384 into the German Hall of Fame. In 2002, Hasso Plattner was appointed Honorary Doctor, and in 2004 Honorary Professor by the University of Potsdam. Hasso Plattner also founded the Hasso Plattner Institute (HPI) for IT Systems Engineering at the University of Potsdam in 1998 with the largest single private contribution to a university ever made in Germany. Through his continuing financial support, he is helping the HPI in its efforts to become a center for the education of world-class software specialists.
Dr. Artem Polyvyanyy is a research fellow at the Business Process Management Discipline, Information Systems School, Science and Engineering Faculty, of the Queensland University of Technology, Brisbane, Australia. He has strong background in computer science, software engineering, and business process management from the National University of Kyiv-Mohyla Academy, Kyiv, Ukraine, and the Hasso Plattner Institute, Potsdam, Germany. In March 2012, he received a Ph.D. degree (Dr. rer. nat.) in the scientific discipline of practical computer science from the University of Potsdam, Germany. His research and teaching interests include distributed and parallel systems, automata theory, formal analysis, information systems, software engineering, and workflow management. He has published more than 30 scientific works on these topics in academic book chapters, journal articles, and conference papers.
David Raber is research assistant and doctoral student in a collaborative setting between the Institute of Information Management, Chair of Prof. Dr. Robert Winter, University of St. Gallen and SAP (Switzerland) AG. He holds a master’s degree in computer science from Saarland University, Germany. His research interests include business intelligence, data warehousing, business process management, and maturity models.
Michael Räckers holds a Ph.D. in Information Systems from Westfälische Wilhelms-Universität Münster. Furthermore, he received his bachelor’s and master’s degree in Information Systems from University of Mu ̈nster. Actually, he is an Assistant Professor (Akademischer Rat) at ERCIS at the University of Mu ̈nster. Michael was the coordinator of several research projects, funded by national and international funding organizations, especially on the topics of conceptual modeling, domain specific business process modeling and semantic business process modeling in the public sector domain. His work comprises more than 50 scientific papers which have appeared in high ranked international proceedings and journals. His main research interests are semantic business process management, domain specific business process management, e-government, IT-acceptance in the public sector and use of social media in the public sector.
Alan Ramias is a Partner of the Performance Design Lab (PDL). PDL is a consulting and training organization with decades of experience in applying BPM and performance improvement. The founder of PDL was the late Dr. Geary Rummler. PDL continues to evolve and expand the theory base and methodologies introduced in Rummler’s book, Improving Performance. Alan started Motorola, where he worked for 10 years as an internal consultant. He was a member of the team that founded Motorola University and was the first person to introduce Geary Rummler’s pioneering concepts in process improvement and management to business units within Motorola. Alan joined The Rummler–Brache Group in 1991 and was a project leader at companies like Shell, Hewlett-Packard, 3M, Citibank, Motorola, Steelcase, Citgo, Hermann Miller, Louisiana-Pacific, and Bank One. He became a partner and Managing Director of Consulting Services at RBG and was responsible for selecting, training and overseeing RBG’s consultant teams.
Jan Recker is the Woolworths Chair of Retail Innovation, Alexander-von-Humboldt Fellow and a Full Professor for Information Systems at Queensland University of Technology. His research focuses on organizational innovation, process management in organizational practice, and IT-enabled business transformations. Jan has written over 130 journal articles and conference papers on these and other topics and published three books on process management and research. His work has received funding in excess of $2 million, from government and several large organizations, including SAP, Woolworths, Hargreaves, Suncorp, IP Australia, Australian Federal Police, Ergon, Stanwell, Federal and State Government, and others.
Micheal Reeves is a Business Process Expert with the Future Courts Program at the Department of Justice and Attorney-General, Brisbane, Australia. His 28 year career has encompassed all levels of the Queensland Courts system resulting in a wide range of experience and skills. He currently utilizes those skills in the analysis, modeling, and design/redesign of business processes, rules, and workflows to develop improved operational processes.
Manfred Reichert holds a Ph.D. in Computer Science and a Diploma in Mathematics. Since 2008 he has been appointed as Full Professor at the University of Ulm, where he is director of the Institute of Databases and Information Systems. Before, he was working as Associate Professor at the University of Twente in the Netherlands. There, he was also a member of the management board of the Centre for Telematics and Infor- mation Technology, which is one of the largest academic ICT research institutes in Europe. Manfred’s research interests include business process management, ser- vice-oriented computing, and e-health. He has been PC Co-chair of the BPM’08, CoopIS’11, EMISA’13 and EDOC’13 conferences, and General Chair of the BPM’09 and EDOC’14 conferences. In 2013, he received the BPM Best of Time Award.
Hajo Reijers is a Full Professor of Information Systems at Eindhoven University of Technology, as well as the head of BPM Research of Perceptive Software. His research focus is on business process management topics, specifically business process redesign, business process modeling, workflow management technology, and simulation. On these topics, he published over 150 scientific papers, chapters in edited books, and articles in professional journals. He also co-authored a textbook on BPM, Fundamentals of Business Process Management, which was released in 2013. Hajo is one of the founders of the Dutch BPM-Forum (http://www.bpmforum.org) and the managing director of the European BPM Round Table initiative (http://bpmroundtable.eu/).
Nicholas Rohmann is a consultant at one of the leading and independent Top-Management consulting firms specialized in cost and performance management and innovative corporate management systems. With a unique broad approach – starting from the business concept and covering all organizational and IT-technological implementation aspects as well as tailor-made management coaching – 4C Group ensures a lasting effect on overall corporate performance for companies in different industries. During his time at the ThyssenKrupp Presta, a leading automotive supplier for steering systems, Nicholas Rohmann was involved in setting up a department for corporate governance on business process management. Within that department, he had with his team the responsibility for the corporate process management system. He developed a combined model-based and document-oriented approach to sharing knowledge about processes, compliances, and the related organizational structure corporate wide. Besides, he implemented an integrated lean product-portfolio management and management reporting system as well as are source and order management system in the prototype shops. Today he focuses on project governance for large process and IT-system renewal programs.
Dr Michael Rosemann is Professor and Head of the Information Systems School at Queensland University of Technology, Brisbane, Australia. This School includes QUT’s Business Process Management Discipline, which he jointly founded with Prof. Arthur ter Hofstede in 2004. Dr Rosemann is the author/editor of seven books, more than 200 refereed papers incl. publications in MISQ, JAIS and EJIS and Editorial Board member of ten international journals. His main research interests are strategic alignment of BPM, process innovation, BPM governance and BPM governance. Dr Rosemann has been the Chair of the first International Conference on Business Process Management outside Europe (2007) and keynote speaker at all major BPM conferences in the world. His research projects received funding from industry partners such as Accenture, Infosys, Rio Tinto, SAP and Woolworths. Dr Rosemann has been instrumental in the design of QUT’s Masters in Business Process Management.
Dr. Geary A. Rummler was the founding Partner of the Performance Design Lab (PDL), where he was continuing his lifelong work on organizational performance improve- ment in complex systems until his death in October 2008. Prior to founding the Performance Design Lab, Geary was the founding partner of The Rummler–Brache Group, an organization that became a leader in the business process improvement and management business in the 1980s and 1990s. Prior to that, Geary was President of the Kepner–Tregoe Strategy Group, specialists in strategic decision making; co-founder and president of Praxis Corporation, an innovator in the analysis and improvement of human performance; co-founder and director of the University of Michigan’s Center for Programmed Learning for Business. In addition to consulting and teaching, Geary published a steady stream of articles and a variety of books. In 1988, he co-authored Training and Development: A Guide for Professionals, with George S. Odiorne. In 1990, he co-authored Improving Performance, How to Manage the White Space on the Organization Chart with Alan P. Brache. Geary received his MBA and Ph.D. from the University of Michigan.
Shazia Sadiq is Professor of Computer Science at the University of Queensland, where she undertakes teaching and research on business information systems with a particular focus on data quality, business processes management, and risk and compliance modelling. She is co-leader of the Data and Knowledge Engineering Research group (www.itee.uq.edu.au/dke) at the University of Queensland. Her research is published widely in computer science and information systems journals and conferences including ISJ, TKDE, WWWJ, VLDBJ, ER, CAiSE, BPM and SIGMOD. Shazia holds a Ph.D. from The University of Queensland and a master’s degree in Computer Science from the Asian Institute of Technology, Bangkok, Thailand.
Dr. August-Wilhelm Scheer is the founder of IDS Scheer AG and imc AG. Since its IPO in 1999 until its acquisition by Software AG in September 2009, he was chairman of the Supervisory Board of the IDS Scheer AG and still is chairman of the imc AG. Moreover, from 1975 until 2005 he was Director of the Institute for Information Systems (IWi) at Saarland University. His research activities focus on information and business process management in industry, the services sector, and in public administration. His publications, translated into eight languages, have gained worldwide attention. In 2000, he founded the Scheer Group GmbH which participates in innovative high tech companies. In 2003, he received the Philip Morris Research award and was named Entrepreneur of the year. From 2006 to 2008, he was member of the council for innovation and growth of the Federal Government. Professor Scheer was president of the German Federal Association for Information Economy, Telecommunications, and New Media (BITKOM), vice president of the Bundesverband der Deutschen Industrie e.v. (BDI) and was member of the Research Union Economy – Science.
Werner Schmidt is a Professor of Business Informatics at the Technische Hochschule Ingolstadt (THI) Business School, Germany. His teaching and research areas include business process management and IT management. In these areas he is (co-) author/editor of some books, conference proceedings and numerous research papers. He has organized and chaired several academic events and is regularly serving on the program committee of several conferences (e.g., www.s-bpm-one.org). Werner is co-founder and chairperson of the Institute of Innovative Process Management (www.i2pm.org) and partner of BayTech (www.baytech.de), a technology transfer institution of the Bavarian Ministry of Economic Affairs, Infrastructure, Transport and Technology. He has many years of industry experience in BPM and software development projects, gained while working for software and service providers such as Datev eG.
Theresa Schmiedel is Assistant Professor at the Hilti Chair of Business Process Management at University of Liechtenstein. She holds a Ph.D. in business economics from the University of Liechtenstein and a Diploma in economics from University of Hohenheim, Stuttgart, Germany, which she conducted partially at York University, Toronto, Canada. She worked as a Research Assistant at the Department for Sociology and Empirical Social Research, University of Hohenheim, and the Centre for Cultural and General Studies, Universität Karlsruhe, Germany. Her research focuses on the social phenomena in IS research. Her work has been published in Information & Management, Business Process Management Journal, academic books and conferences.
Rainer Schuster received his M.Sc. in Business Informatics at the Vienna University of Technology in 2006. His master thesis focuses on his work within the UN/CEFACT (United Nations Centre for Trade Facilitation and Electronic Business) standardization group and is located in the field of B2B. It was supervised at the Department of Distributed and Multimedia Systems at the University of Vienna and was awarded with the 1st prize of the INITS award 2006. Currently, he is working on his Ph.D. thesis and employed as a researcher at the Institute for Software Technology and Interactive Systems (Electronic Commerce Group) at the Vienna University of Technology. His research interest focuses on business modeling and business process modeling methodologies within the field of interorganizational data exchange between information systems.
Dr. Stefan Seidel is an Assistant Professor of Information Systems and Business Process Management at the Institute
of Information Systems at the University of Liechtenstein. His research interests include green information systems and sustainable development, organizational creativity and innovation, IT-enabled change and transformation, business process management, and theory development in information systems research. His research has appeared in major international journals, among others, Management Information Systems Quarterly, Journal of the Association for Information Systems, and Journal of Information Technology. Stefan is co-editor and co-author of the book Green Business Process Management: Towards the Sustainable Enterprise, a resource of state-of-the-art knowledge on green business process management. He received his doctoral degree from the University of Muenster, Germany.
Associate Professor Ulf Seigerroth is with Jönköping University, School of Engineering (JTH), Sweden. Seigerroth is since 2010 director of the research environment Information Engineering at JTH (http://hj.se/jth/en/research/research-areas/information-engineering.html). Before this, Seigerroth was Head of Department of Informatics at Jönköping International Business School. Seigerroth was one of the co-founders of GSI (Graduate School of Informatics) that was launched in April 2008. Seigerroth’s current research is directed towards enterprise modelling, business and IT-alignment and transformation. Within this area more specific issues are enterprise architecture, information logistics, competence supply, method engineering, and collaborative practice. His research is characterised by empirically driven and theory, method informed development (action research), and artefact centred evaluation and development (design science).
Robert Shapiro is founder and manager of Process Analytica. He is also Senior Vice President: Research, for Global 360. He founded Cape Visions, which was acquired by Global in 2005. At Cape Visions, he directed the development of Analytics and Simulation software used by FileNet/IBM, Fujitsu, PegaSystems, and Global 360 Business Process Management products. Prior to founding Cape Visions, as founder and CEO of Meta Software Corporation, he directed the implementation of a unique suite of graphical modeling and optimization tools for enterprise-wide business process improvement. Products based on these tools are used by Bank America, Wells Fargo, JPMChase, and other major banks to optimize their check processing and Lock Box operations. As a participant in the workflow management coalition and chair of the working groups on conformance and process definition interchange, he plays a critical role in the development of international standards for workflow and business process management. In 2005, he was awarded the Marvin L. Manheim Award for outstanding contributions in the field of workflow.
Katherine Shortland has worked across all aspects of the arts, including arts funding, digital broadcasting, publicity and marketing, public broadcasting, and film production. Katherine completed her B.A. (Hons) at the University of NSW, after receiving a research scholarship to the University of Exeter, UK. In 2005, she completed her M.A. in Film Producing at AFTRS. She was the inaugural Research Fellow with Centre for Screen Business, AFTRS, where she successfully implemented the film production software developed in association with the BPM Group QUT, on the feature film “Prime Mover.” Katherine also worked with Caltech, California, into predictive market theory. Katherine has published in a number of academic journals and presented at international conferences on new approaches to the screen industry. Katherine continues to work as a freelance producer with advertising agencies and film/TV production companies. She is currently the Business Affairs Manager at both The Wiggles and Cordell Jigsaw Productions in Sydney. In 2009, Katherine, along with her partner, launched a wine label, Seven Sundays.
Anna Sidorova is an Assistant Professor of business information systems at the University of North Texas. Her research and professional interests include business process management, business intelligence and open source software development. Her research has appeared in such journals as MIS Quarterly, Journal of Management Information Systems, Journal of the Association for Information Systems, Decision Support Systems, Information and Management, and Business Process Management Journal. Prior to joining UNT, Anna Sidorova worked as a senior consultant on process improvement projects at PricewaterhouseCoopers in Moscow, Russia, and as an Assistant Professor at the University at Albany, SUNY. Anna Sidorova received her Ph.D. in MIS from Washington State University.
Sergey Smirnov is a researcher at SAP AG, Germany. He develops innovative software applications enabling cross enterprise collaboration. Sergey’s professional interests include business process modeling methodologies and enablement of cross enterprise processes. Sergey graduated with honors from Saratov State University, Russia and earned a Master of Science degree in software engineering from Hasso Plattner Institute of IT Systems Engineering at the University of Potsdam, Germany. A subsequent internship at SAP Labs in Palo Alto, USA, enriched his professional experience. Afterwards, Sergey joined Business Process Technology Group at Hasso Plattner Institute as a doctoral student. He published several conference papers and journal articles on process model transformation and quality of business process models. In 2012 Sergey defended with honors the doctoral thesis titled “Business Process Model Abstraction” and joined SAP.
Christian Sonnenberg is an associated researcher at the Institute of Information Systems at the University of Liechtenstein. Christian’s areas of research include business process analysis and the facilitation of business process analysis tasks through process-oriented accounting information systems. After working as a Research Assistant at the European Research Center for Information Systems (ERCIS), Christian joined the BPM research group at the Institute of Information Systems at the University of Liechtenstein in 2007. Since his time at the University of Liechtenstein he served as an IT systems architect of the “EU Network of Excellence on Global Governance, Regionalization and Regulation (GARNET)” and has been teaching in the international Master Program in Business Process Management at the University of Liechtenstein (www.bpm-master.com). Christian’s research has been published in renowned international conferences and journals in the fields of business process management and (accounting) information systems. After receiving his Ph.D. (Dr. rer. oec.) from the University of Liechtenstein in 2013, he is now working as a BPM consultant. Christian is the founder of BPMOffice.com (www.bpmoffice.com), which aims at providing application and consulting services in support of major business process analysis tasks along the BPM lifecycle.
Andrew Spanyi’s work in the area of business process management is recognized internationally. He advises organizations on transformation and the behavioral aspects of process governance. He is the author of three books: More for Less: The Power of Process Management, Business Process Management Is a Team Sport: Play It to Win! and Operational Leadership. He has delivered keynote speeches at conferences in Canada, the USA, and in Europe (England, Ireland, Belgium, and Slovenia). He has published articles on process issues in a broad cross-section of magazines. He has managed and/or consulted on over 100 major improvement projects and has participated in the development and delivery of dozens of sales and management training programs. He was formerly an editorial board member with the BPM Institute, and a Research Associate at the Process Management Research Center, Babson College. He is on the Advisory Board at the Association of Business Process Management Professional. He regularly conducts executive training in BPM (www.spanyi.com) and provides advice to organizations in industries such as telecommunications, banking, insurance, electric utilities, pharmaceuticals, and chemicals.
As a computer scientist he completed his Ph.D. in Usability Engineering 1988 at the Vienna University of Technology, while studying philosophy of science and psychology at the University of Vienna. He has been promoted in Applied Computer Science for associate professorship at the Vienna University of Technology before holding a visiting position at Florida International University and being appointed in Linz in 1995. His research interests are interactive knowledge elicitation, learning, and knowledge processing. Besides teaching fundamentals and applications of interactive knowledge management techniques and distributed technologies, he is principal investigator in national and international research and development projects, such as, TwinTide (design and evaluation method transferability across industry sectors) or SoPCPro (Subject-Orientation for People-Centered Production).
Christine Stephenson is the Manager of Enterprise Architecture for the Emirates Group of Companies in Dubai, which includes Emirates Airlines. She has a vast knowledge of Enterprise Architecture, having worked in the public and private sector as a practitioner in Australia and now overseas. Christine has a background in business analysis and is passionate about integrating business process management and enterprise architecture frameworks to get better alignment between the business and IT.
Arthur ter Hofstede received his Ph.D. in Computer Science from the University of Nijmegen in the Netherlands in 1993. Currently, he works as a Professor in the Information Systems Discipline of Queensland University of Technology in Brisbane, Australia, where he is co-leader of the BPM group. His main research interests are in the conceptual and formal foundations of workflow. He is involved in both the Workflow Patterns Initiative (http://www.workflowpatterns.com) and the YAWL (Yet Another Workflow Language) Initiative (http://www.yawl-system.com).
Russell Torres is a Senior Manager in Accenture’s Architecture, Development, and Integration practice and focuses on the design, development, and delivery of custom applications to support business critical operations. Russell is a certified Senior Technical Architect and has implemented solutions for numerous clients in industries such as aerospace, financial services, telecommunications, and government. Russell is currently working towards a Ph.D. in Business Computing Information Systems at the University of North Texas. His research interests include the role of IT in Business Process Management and the organizational impact of Open Source Software adoption and use. In addition to refereed conference proceedings, workshops, and symposiums, his work can be found in the Journal of Computing Information Systems. Russell is a co-author of A Survey of Core Research in Information Systems (Springer 2013).
Roger Tregear is a Consulting Director with Australian BPM services company, Leonardo Consulting. Often working as a “thinking partner” and mentor, he provides BPM consulting and education services in Australia and overseas. Roger’s consulting work over the years has covered a wide variety of situations and organization types. The common thread in all of this diversity has been the identification and resolution of complex business problems. Whether in strategic planning, project rescue, performance analysis, or innovation, the key task has been to first determine what the real questions are and then to answer them in meaningful and pragmatic ways. An active educator in BPM, Roger has delivered training courses and presentations in Saudi Arabia, Bahrain, UK, Africa, Australia, and New Zealand. A frequent writer on BPM topics, Roger is a regular columnist at www.bptrends.com.
Prof.dr.ir. Wil van der Aalst is a Full Professor of Information Systems at the Technische Universiteit Eindhoven (TU/e). He is also the Academic Supervisor of the International Laboratory of Process-Aware Information Systems of the National Research University, Higher School of Economics in Moscow. Moreover, since 2003 he has a part-time appointment at Queensland University of Technology (QUT). His research interests include workflow management, process mining, Petri nets, business process management, process modeling, and process analysis. Many of his papers are highly cited (he has an H-index of more than 104 according to Google Scholar, making him the European computer scientis twith the highest H-index) and his ideas have influenced researchers, software developers, and standardization committees working on process support. In 2012, he received the degree of doctor honoris causa from Hasselt University. In 2013, he was appointed as Distinguished University Professor of TU/e and was awarded an honorary guest professorship at Tsinghua University. He is also a member of the Royal Holland Society of Sciences and Humanities (Koninklijke Hollandsche Maatschappij der Wetenschappen) and the Academy of Europe (Academia Europaea).
Jan vom Brocke is head of the BPM group in Liechtenstein. He is Professor of Information Systems, the Hilti Chair of Business Process Management, and Director of the Institute of Information Systems. He is Founder and Co-Director of the International Master Program in IT and Business Process Management and Director of the PhD Program in Information and Process Management at the University of Liechtenstein (see: www.bpm-eduction.org). Since 2012 he has been appointed Vice-President of the University of Liechtenstein responsible for research and innovation. Jan has over 15 years of experience in IT and BPM projects and he has published more than 200 papers in renowned outlets, including MIS Quarterly (MISQ), the Journal of Management Information Systems (JMIS) and the Business Process Management Journal (BPMJ). He serves on the editorial review board of the Journal of Information Systems (JAIS), and he is Associate Editor of Business and Information Systems Engineering (BISE), Co-Editor-in-Chief of the Journal of Information Technology Theory and Application (JITTA), and Editor-in-Chief of Springer Briefs in Business Process Management. He has authored and edited 20 books, including Business Process Management: Driving Innovation in a Digital World and Green BPM: Towards the Sustainable Enterprise. Jan is an invited speaker and trusted advisor on BPM serving many organizations around the world.
Jianrui Wang is a Ph.D. student at Department of Industrial and Manufacturing Engineering at Pennsylvania State University at University Park. His research areas are business process management, supply chain management, and systems modeling and simulation.
Professor Dr. Mathias Weske is chair of the business process technology research group at Hasso Plattner Institute of IT Systems Engineering at the University of Potsdam, Germany. His research interests include business process management, process choreographies, process modeling methodologies, and service oriented computing. During 2009, he held a Visiting Professor position at the University of California Davis. Dr. Weske has published 12 books and over 100 scientific papers in journals and conferences. He is on the steering committee of the BPM conference series, a member of ACM, IEEE, and GI. From 2006 through 2012, Dr. Weske was the chairperson of EMISA, the German Computer Science Society Special Interest Group on Development Methods for Information Systems and their Application. Dr. Weske has published a textbook on business process management. He is a co-founder of Berlin-based software company Signavio and chairperson of the Business Process Management Academic Initiative, which aims at strengthening teaching and research in business process management.
Prof. Dr. Robert Winter is tenured Chair of Business and Information Systems Engineering at University of St. Gallen (HSG), Director of HSG’s Institute of Information Management, Founding Academic Director of HSG’s Executive Master of Business Engineering programme and Academic Director of HSG’s Ph.D. in Management programme. He received Master degrees in Business Administration and Business Education as well as a doctorate in Social Sciences from Goethe University, Frankfurt, Germany. After 11 years as a researcher and deputy chair in information systems in Germany, he joined HSG in 1996. His research areas include situational method engineering, enterprise architecture management, transformation management, healthcare network management and corporate controlling systems. He is vice editor-in-chief of Business & Information Systems Engineering (formerly “Wirtschaftsinformatik”) as well as member of the editorial boards of European Journal of Information Systems, Information Systems and e-Business Management and Enterprise Modelling and Information Systems Architectures.
Robert Woitsch holds a Ph.D. in Business Informatics and is currently responsible for European and National research projects within the consulting company BOC (www.boc-group.com) in Vienna, in the domain of knowledge management and technology-enhanced learning. He has been dealing with KM-projects since 2000, starting with the EU-funded projects PROMOTE, and EKMF and has recently been working on KM-aspects in about 20 EU-projects. Mr. Woitsch is also involved in commercial KM projects, especially in the security domain for the design of documentation processes, skill management, and knowledge balances and is a member of the Austrian Standardization Institute contributing to the ON-Workshop 1144 “Knowledge Management”. Besides his engagement at BOC, he teaches at the Department of Knowledge and Business Engineering at the Faculty of Computer Science at the University of Vienna. The tight coupling between BOC and the University of Vienna is expressed in about 40 joined papers. Recently, he is responsible for the meta-modeling platform www.adoxx.org.
Moe Thandar Wynn is a researcher within the BPM Group at Queensland University of Technology, Brisbane, Australia. She received her Ph.D. degree in the area of workflows with cancellation regions and OR-joins in 2007. She has been actively involved in the Yet Another Workflow Language (YAWL) research initiative (http://www.yawlfoundation.org) since 2004. Her main research interests include process automation, process verification, process simulation, process mining, Petri nets and Reset nets, service-oriented architectures, workflow patterns, and YAWL. She has published more than 20 referred papers on the topics of advanced synchronization (OR-join), reduction rules, workflow verification, and process simulation. She also conducts executive training on Business Process Modelling Notation (BPMN) for a number of Queens- land government agencies.
Marco Zapletal received his Ph.D. in “business informatics” from the Vienna University of Technology in 2009. There, he is currently employed as a university assistant at the Electronic Commerce Group. Furthermore, during his first Ph.D. year, he was working as an Enterprise Architect at T-Mobile Austria. He was granted a Siemens scholarship for visiting TU Eindhoven in 2009. His research interests focus on electronic data interchange (EDI) and business-to-business electronic commerce (B2B), business process modeling, service-oriented architectures, and the derivation of deployment artifacts (e.g., Web service choreographies) from business process models. Marco has published over 20 publications in international journals and conferences. He chairs the Business Process Working Group (BPWG) within the United Nations Center for Trade Facilitation and Electronic Business (UN/CEFACT) and co-authors the UN/ CEFACT’s Modeling Methodology (UMM).
Gregor Zellner is Research Director for the competence centre Governance & Controlling at the ibi research institute at the Universität Regensburg, Germany. He has earned his doctorate from the University of St. Gallen in 2003 and is Associate Professor for business informatics at the Universität Regensburg since 2011. His research and consulting areas are within the field of business engineering with a focus on quality management (especially Six Sigma), business process management, and enterprise architecture. He has international contacts with the BPM Group at Queensland University of Technology, Brisbane, Australia, and cooperates with the Dublin City University in the field of business process management. His research is internationally published and presented at conferences (e.g., ICIS, ACM (SAC), HICSS), where he regularly serves as associate editor.
Michael zur Muehlen is Associate Dean of Graduate Studies and Associate Professor of Information Systems at Stevens Institute of Technology, where he directs the Research Center on Business Process Innovation and is responsible for the graduate curriculum in Business Process Management and Service Innovation. Michael has over 15 years of experience in process automation and workflow management and has conducted numerous reengineering projects in the public and private sector, both in the USA and Europe. He serves as an advisor to the Chief Architect and Chief Technology Officer of the U.S. Department of Defense’s Business Mission Area. Michael actively participates in BPM standardization efforts and in 2004 was named a fellow of the Workflow Management Coalition, where he chairs the working group “Management and Audit”. His research focuses on the practical use of process modeling standards, techniques to manage operational risks in business processes, and the integration of business processes and business rules. He is the author of a book on workflow-based process controlling and numerous articles on process management and workflow automation.
Jörg Zwicker received a Master’s Degree in Information Systems from the Chemnitz University of Technology, Germany in 2004. He worked as a research assistant at the Chair of Information Systems and Business Administration, Johannes Gutenberg- University Mainz, Germany. Since 2005, he has been researcher and Ph.D. student at the Institute for Information Systems (IWi) at the German Research Center for Artificial Intelligence (DFKI). There, he manages and works on research and consulting projects in the field of Information System sciences and public administration. Jörg’s research interests include business process management, especially BPM assessment and optimization, using maturity models, electronic government, and conceptual modeling. Jörg has published several papers at national and international conferences, and in journals. Furthermore, he organized the First European eGovernment Symposium SaarLorLux in 2008.